Contact

Two kinds of message reach this desk: corrections to something we published, and questions about an order. They go to different places.

Corrections and questions about this site

Email desk@neurorecallstore.com with the page and the line in question. Every message is read. Corrections are made on the page, with a dated note, rather than quietly.

Questions about an order

This site does not process orders and cannot see yours. Order, delivery and refund questions go to the seller's support address on your confirmation email. Neither selling page names a manufacturer or distributor, so use whichever support details appear on your own order confirmation, and include your order number and purchase date.

Medical questions

We cannot answer questions about your own memory, medication or symptoms. Two things are worth raising with your own pharmacist or doctor: whether the ingredients on the label of the bottle you receive — Ginkgo in particular — interact with what you take, and whether worsening memory or focus warrants assessment. The second matters more than the first.

Refunds

Both selling pages state a 60-day money-back guarantee from the shipping date. Details on our refund policy page.